Phone calls disconnect when the watch connected

hello
I have a Venu 3 watch and a Sumsug A73 phone. When my watch is connected to my phone, and I dial from my phone to someone, the call is disconnected when the person from the other side answers, when I disconcert my watch from my phone Bluetooth, it is not happening; It is very uncomfortable,I am not satisfied with the function of the watch and the contribution to the price, please help on this matter.

0 Garmin-Inder 8 months ago

We will want to look into this for you. Would you please provide the following:

Record a video of this occurring and upload it here: Garmin Secure File Upload
What is the software version on your watch? (Menu > Settings > System > About)
What is the Connect app version?
What is the Android version on your smartphone?

0 Avi Zak 8 months ago in reply to Garmin-Inder

my watch software version - 9.24

Connect app version - 4.76

Android - 14

0 Garmin-Inder 8 months ago in reply to Avi Zak

The video is really important to review this with my higher support team. I do not see it as being attached yet. Would you please submit and attach it here: Garmin Secure File Upload

0 1590509 5 days ago in reply to Garmin-Inder

Dear Support,

I have the similar problem:

when my watch is connected to my Samsung Galaxy S22, the phone calls are disconnected after random duration.

My watch software version: 11.16

Connect app version: 5.7

Android version: 14

thanks for your help in advance