New Venu 3s Problems with Screen Freezing, Have to Restart At Random Times.

Hi, I just bought my first Garmin, the Venu 3s.

I have had for it about 1 week now, and it is on the latest FW. 

I am noticing though, it randomly freezes, the screen just does not come on. When I lift the watch of my wrist, the HR sensor still is lit up green, but the light is solid instead of the usual flashing. Tapping the screen, or pressing the buttosn etc does not seem to help. Usually I have to resort to holding the top button down until the watch restarts. It is rather frustrating, and I am considering returning the watch, I am not sure what to do?

I have also been considering purchasing a Epix 2nd Gen Standard model, but I feel it is inferior to the Venu hardware wise, lacks the abaility to make calls etc among other things.

I would appreciate some help and insights.