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Venue 3 ECG not found

Hello

I have Venue 3, and I am located in Charleston, WV. When I go to Garmin Connect and select my device, I don't have the option of "complete setup," and when I remove the device and add it again, I don't have the ECG option in the setup watch software is version 9.15

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seilogramp over 1 year ago +1

See Garmin's response regarding ECG not on Beta versions...

Garmin - Chris said:
With ECG being a governmental Class 2 Medical feature with stringent requirements and enforcement to allow its existence…

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0 Scott over 1 year ago

Are you running beta software? That's not the version my watch is running, maybe that's inhibiting the ECG setup option.

0 seilogramp over 1 year ago

See Garmin's response regarding ECG not on Beta versions...

Garmin - Chris said:
With ECG being a governmental Class 2 Medical feature with stringent requirements and enforcement to allow its existence in our devices, a special team must fully certify every single software build. For that reason, the feature will not be available in all Beta updates. It will be too much of a burden and it will significantly delay our software updates when we are maintaining Quarterly Updates.

0 Avi Zak over 1 year ago in reply to seilogramp

Thank you for your answer