Inaccurate stress measuring? - stress level is much lower than expected

Hi Lilla,

Stress is a much more complex phenomenon than a single metric could measure, so it is fairly possible that the readings - while being correct - do not match with your perceived stress level.

It seems to me that garmin's stress metric correlates very well with the physical stress that the exercise causes. It means, when doing any significant exercise (running or hiking for a prolonged period, or doing HIIT training even for minutes) the measured stress level should be very high, and then should go to normal levels gradually, just after several hours.

It if remains on a normal level after a serious exercise (in rest!) then there's really a problem with your watch. If it goes up, and remains there, then it works as intended.

I have the same problem. Had another Garmin before this one and it measured accurately. This one is 10 max even on stressful days…

Hi!

How long have you been wearing your watch? Mine was inaccurate for ca. 3-4 weeks, after a month it started to function well. I think it needed every kind of data - some heavy trainings in high heart rate zone, restful days, enough sleep data, physical and mental stress ect. - for being accurate. Now my stress level reflects my emotianal state, enxiety at work, my stress level is high when I am ill or have a headache and it is extremely high after having some cocktails and smoking some cigarettes and having too little sleep. I think it was neccessary to wear it while having different life situations. So be patient, may your watch needs just time like mine. 

Thank you for your reply! I’ve had it since November and wear it all the time. I run 10k every day and do other things, so I give the watch a chance to see me in different contexts. The previous venu that I had didn’t have this issue. And when I compare the two even now, the older one is okay with the stress levels. I tried contacting customer service and did a hold of the top button for a while, so I’ll see what happens but if it doesn’t improve, do you have any further suggestions?

I am extremely stressed at work l, work a lot ovetime amd sleep a little yet my Garmlin shows av stress level at approx 23-26, but reached 41 when I was lying on the beach doing nothing. Can anyone explain what to do in such case? This one one of main reason to get the watch at all. 

Have you downloaded all of the updates? The first time when I saw my watch showed too low stress levels, I called the customer service and they adviced me to download the updates via computer(when you connect your watch to the computer via cabel and download the updates from the official site of garmin connect - I have no idea why it has an importance but they stated it is not enough to download the updates only through the mobil application. I am not an expert so I don't know, I gave it a chance. They suggested to do it every month. But I am convinced that the solution for my watch was some life situations with very high heart rate - after that it started to function well and it seems to be ok.

I think you should try this "connecting the device to the computer and updateing your watch" thing then wear it for 3-4 days. If this didn't help then you should visit the local distributor service and ask for testing your watch. If it has a software problem, you are entitled for a free-of-charge replacement because of the guarantee.

Hi!

I recommend you to read my earlier comments above, may you can find the solution.