Venu 3 Phone calls and Voice Assistant not working on Android

Hi, I just got my Venu 3 and noticed that the phone calls and voice assistant are not working at all. The watch does not receive any call and when I try to make a call it just stays on "Calling", however the call never connect. Also, whenever I try to connect the voice assistant I receive the error "Unable to connect to voice assistant". 

I've tried everything, from unpairing, restarting, updating, even reseting the watch but nothing works. Does anyone know how to solve this issue?

My phone is a Moto g(60)s and my watch verrsion is 8.25.

Thank you.