Hydration App Not Resetting

I've seen this was previously an issue with Venu 2, but even after synching the Venu 3 with Connect App, the hydration widget on the watch hasn't reset to zero.

I've set my daily intake to 3,000ml, and yesterday added 2,250ml of intake. This morning it's still showing 2,250, and I can add more intake to this figure. After syncing with phone, the widget is still showing 2,250ml. The expected behaviour is for this to reset to zero at 00:00 I presume?

Known bug?

0 9335912 over 1 year ago

This is also happening on my Venu 2S. It makes the hydration tracking totally unusable. App shows zero but watch glance still shows 64 oz from yesterday. Please help us out with a fix, garmin!

0 PRK91 over 1 year ago

Seems like a bug. For me, it resets to 0 ml at midnight.

0 5626376 over 1 year ago

I have the same issue on my Venu 2 Plus (release 17.04) : I add yesterday 1,5lt and today stay the same value on the widget, no reset at midnight. I also tried to unistall/reinstall the widget but no diffrence.
I can also see in Garmin Express is that I have now 2 instances of Hydratation first is "Apllication" and second is "Resume" (same for Map4Garmin):

Very anoying that Garmin doesnt solve this issue from 2 years that first post about it have been published!

0 PRK91 over 1 year ago in reply to 5626376

I can't understand the language in the image you sent, but I believe one is an Application and the other one is a Widget.

0 5626376 over 1 year ago in reply to PRK91

Yes, I'm french speaker.
1st one is "Application" and the 2nd labelled "Résumé" in french mean "Summary", but I don't know how those 2 instances are there as I only installed once after deinstalling the widget to test.

0 PRK91 over 1 year ago in reply to 5626376

Yeah, the 2nd one is the widget on your home screen. When you swipe, you see steps, calories, HR, etc. You can add hydration widget and that is why you have 2 instances of the same app. It is automatically done by Garmin and if you don't use the widget it is okay.

0 Garmin-Inder over 1 year ago

All,

We would like you to ensure that the Connect IQ app is up to date along with your watch. If both the watch and the app are up to date, and you are still experiencing this disruption, please reply with the following:

What is the Software version on your watch?
What is the Connect IQ app version?
Which smartphone are you using?
Do we have permission to email you?
Do we have permission to view your Connect account?
What country do you reside in?

0 5626376 over 1 year ago in reply to Garmin-Inder

Hi,

I can't explain how and why but 2 days ago it started to work like expected and the daily reset of the hydratation widget work fine now for me.

Thanks for all of your help.

0 Garmin-Inder over 1 year ago in reply to 5626376

Wonderful! Thank you for the update.