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Treadmill pace unrealistic.

Over the past few months (well since around Christmas really) I’ve noticed that when running on the treadmill my pace is off by quite a big difference.

It doesn’t help that when I start moving I have to restart my watch before it actually picks up a pace but then when it does the number I’m reading seem very unrealistic.

Luckily I had an only Vivoactive to compare what I actually run at to what my Venu 2 is actually telling me. Now I know I’m fast but there is no way I can run at a 3.55 pace and this is the second Venu 2 I’ve had that has resulted in problems.

I cant really afford to buy a new watch at the moment and I seem to go round in circles with Customer Support.

What is the solution other than purchasing a new watch because I do love the Venu range.