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GPS not working for runs after receiving refurbished watch due to battery drain issue.

7357034 over 1 year ago

I received a refurbished Venu 2 from Garmin due to the common battery drain issue.

Now, GPS is no longer working for runs. It takes forever to find GPS and does not record my run route.

Are there settings to review or does the refurbish watch GPS not work right?

0 Garmin-Inder over 1 year ago

There are a number of factors that can cause your Garmin watch to take a long time to acquire a GPS satellite signal. Please try the tips here: Why Is My Garmin Watch Not Acquiring GPS Satellites?

If you continue to have trouble acquiring a satellite signal, please reach out to your local Product Support team.