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Garmin Venu 2s vibrates for 30 seconds then shutting down after every notification

After last IQ Connect update my Venu 2S at EVERY notification I receive start to vibrate for 30 seconds then shutting down and the only way to resume is to attach the smartwatch ad the usb cable. I have tested ad it will happen at every notification I receive, a message, a whatsapp, a calendar ntoification and so on...

I'm worried about all this problems that are happening after every single update (firmware or IQ Connect). Garmin is very disappointing...

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Garmin-Inder, Garmin-Sara

Top Replies

Garmin-Inder over 1 year ago in reply to Paul The Rock +1 verified

Thank you for taking part in the Forum thread. You'll want to reach out to your local Garmin Support team to look into this.

All Replies

0 Paul The Rock over 1 year ago

It seems to be solved deleting IQ Connect app, reinstalling it and reconfiguring all the app and smartwatch..

0 Paul The Rock over 1 year ago

Not solved!!! It works for some hours with whatsapp notification then I received a call and the smartwatch crash again!!!

0 Paul The Rock over 1 year ago

it gets worst... now the smartwatch shutting down even if no notifications arrived... Yesterday I went to bed that it was on and this morning it was off.. I have tried now a hard reset and today I will see if it solves...

0 Paul The Rock over 1 year ago

For the moment after hard reset the problem is never happen

+1 Garmin-Inder over 1 year ago in reply to Paul The Rock

Thank you for taking part in the Forum thread. You'll want to reach out to your local Garmin Support team to look into this.

0 Paul The Rock over 1 year ago in reply to Garmin-Inder

Garmin-Inder I can confirm that after the reset, made with USB cable attached to the smartwatch and using factory reset in the smartwatch menu, the problem seems to be solved and never happened again