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All sensors stopped working after 15.11 update

After I updated to 15.11 all the sensors stopped working, steps, heart rate etc. I can correlate the exact timestamp for when I updated with when data is missing in the graphs. I have tried resync, power cycle (normal and hard) - but nothing seems to be working. Any tips on how to get the sensors working again?

0 4396180 over 1 year ago

I'm having the same issues and there is no software update. Please help.

0 Paul The Rock over 1 year ago in reply to 4396180

Garmin is killing our smartwatch... last updates made problems, new update give more problems...
Last IQ Updated make my Venu 2S force reset at every notifications... very very bad and very very sad...

0 Garmin-Inder over 1 year ago

Please ensure Wrist Heart rate is set to Auto ( Menu > Settings > Wrist Heart Rate > Auto. If this persists, you'll want to update to the 15.20 software.

If the above steps do not help, please reach out to your local Garmin Support team.

0 6030091 over 1 year ago in reply to Garmin-Inder

I did test all the stable and beta versions after it broke with 15.11, none seemed to work. When reaching out to support they ended up doing a RMA on it.

0 Ben P over 1 year ago

Yes, mine also just completely stopped working! No amount of resets have helped. Now I have a fancy watch that can only tell time. Wondering even if the time is still correct, might want to check that!!!