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No sleep data since latest update

I've noticed this (apparent) bug a few times in the forum after previous software updates, but it's happening to me again! Has anyone else had their watch stop recording their sleep data after the latest software update? I installed the update a couple of days ago, and had no data recorded at all from 1am Saturday until 6pm today despite me wearing it continuously (barring one charge from ~10% yesterday afteenoon).

Is there a quick fix I've missed?

0 [Redacted] over 2 years ago

It could be related to enabling battery saver. Enabling battery saver breaks HR tracking, this bug has been introduced with 14.07.

0 3372295 over 2 years ago in reply to [Redacted]

Nope, battery saver wasn't on

0 [Redacted] over 2 years ago in reply to 3372295

Just another bug then .

0 pz.a.t.a over 2 years ago

Same here. No sleep data since 14.10

0 pz.a.t.a over 2 years ago in reply to pz.a.t.a

My sleep data is back after a few days with no data

0 Garmin-Inder over 2 years ago in reply to pz.a.t.a

All,

We've released a new beta software addressing this disruption. To install this software, enroll in the Beta software program (HERE), sync the watch, then go to Menu > System > Software Update > Check for Updates.

If you prefer not to enroll in Beta, feel free to wait until our Live software release is rolled out.

0 4628876 over 1 year ago in reply to Garmin-Inder

Hello,

I seem to have this same issue described in this thread. However I am unable to switch to the beta firmware as the option is just not showing up for me on the connect website.

Is there any other way to switch to beta?

Then lately I've noticed my battery is performing a lot worse. I don't have any third party watch faces installed and I don't quite fancy keeping my watch on battery saver all the time.

I've noticed that it'll get low when I'm asleep and ask to switch to battery saver, yet I'm not awake to confirm, so it just turns off.

When I am awake and enable battery saver, it still drains incredible fast and still dies quick. It used to make it through a whole day on battery saver.

Do you have any advice for these issues?

Thanks a lot

0 [Redacted] over 1 year ago in reply to 4628876

They're currently releasing 15.11 to the public.

"This update is Live at (20%) as of 11:33am CDT (8/17/2023)."

0 4628876 over 1 year ago in reply to [Redacted]

Thanks, but because I'm not in the US, I get the update a month or later even after it's reported at 100% on this forum. I would rather get a more quicker solution to a working watch than having to wait that long.

0 [Redacted] over 1 year ago in reply to 4628876

Unless your device is APAC, being outside the US doesn't matter. 100% is 100%. Use Garmin Express to get the updates faster.