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Heart rate sensor not working since Venu 2 software update 14.07

Why are you locking my discussion.

the issue is not solved, I have followed all the instructions hard reset the device multiple times and still the same issue. 
please let the Developers team to fix this bug in the code/algorithm.

When you select running activity it works for a while and then stops, however if you select a running workout, it seems to be working,is definitely a bug when you select running activity.

Please fix it.

  • I have the same issue since the update 14.07

    This occurs when I start a walking, hiking or running activity and the heart rate stops after one or two minutes. Without the activity the heart rate is still working as expected.

    Hard reset does not help.