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Battery drains FAST and Venu 2S shuts down by itself when trying to save an activity.

My Venu 2S, which I purchased on May 20, 2022, worked perfectly for one year and a month. Since it was updated to the firmware released in late June, its battery started to drain FAST, REALLY FAST, and started to charge up to 74%, which had never happened before (It used to go to over 90%, but I always disconnected it when it reached 93%). Now, when it drains to 21%, my Venu 2S shuts down automatically and shows a message that the battery has died when I try to power it on again. Plus, when I try to save ANY activity, it also shuts down by itself, which helps me to prove that this is a firmware problem.

The battery used to last 5 to 6 days until June, but now it only lasts up to 10 hours.

I can't believe that I invested that amount of money on a Health tracker that it's pretty much useless now. Garmin, please, address to this as fast as possible or you'll face a lawsuit from the various customers that have been suffering from the same problem, as I've seen endless posts in the forum reporting the same problem.

  • Still actual, two weeks later. Good job garmin, what Are u doing

  • They don't care and have been completely ignoring us. I am so upset t can't even describe how I am disappointed with Garmin. My Venu 2 is completely useless since they screwed it up with the most recent updates.

    I just saw that they've been deleting comments and locking all the posts related to the same problem, so nobody can complain about these infamous "updates". Their answer is always the same: they put the link to their tutorial on how to save battery.

    Plus, they want us to take our watches to their local support. I talked to them by phone and they want to charge me to review the watch. WHAT?!  

    Seriously, Garmin?! What a horrible "support" you provide! I swear to god that I didn't change any settings on my Garmin Venu 2S after the updates and them turned a perfect Fitness watch turn into a joke! Now I need to charge it TWICE a day, the GPS doesn't work properly and the floors climbed feature has been crazy!