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Using battery saver mode breaks HR / stress / sleep tracking

If you enable battery saver on 14.07, the watch stops tracking HR even though the sensor is still active. There's also a bug report, but apparently nobody reads those. As of right now, you can't use battery saver during sleep (when it makes the most sense to activate it), unless you want to wake up without anything recorded.

Top Replies

Garmin-Inder over 1 year ago in reply to [Redacted] +1

Hello,

I've sent you a DM regarding this.

All Replies

0 [Redacted] over 1 year ago

Bump, because the other threads were closed. It's not solved by a hard reset. It's a different issue.

0 Garmin-Inder over 1 year ago in reply to [Redacted]

Hello,

I've sent you a DM regarding this.

0 [Redacted] over 1 year ago in reply to Garmin-Inder

Can't share the info in question, since it's my girlfriend's watch. The issue was already reported in the beta forums, but has gotten no official reaction. Don't know why there's even an option to test beta fw if bug reports are not read and buggy fw gets pushed to prod anyway.

0 9068865 over 1 year ago

Hi Garmin team,

I've the same problem in my Venu 2 ever since it's upgraded to software version 14.07. Could you send me the DM with the diagnostic details you need?

0 Art Johnson over 1 year ago in reply to 9068865

"Battery Saver

Turns off certain features to maximize battery life."

But that page did not specify which features' off.

0 Garmin-Inder over 1 year ago in reply to 9068865

I've sent you a DM regarding this.

0 [Redacted] over 1 year ago

It still doesn't work. Good job, engineering.

0 rene over 1 year ago

I have the same problem. When can we expect a solution?

0 4870654 over 1 year ago

I have this problem too - now can't use battery saving mode as getting sleep data is important to me. Will this bug be fixed soon?

0 Garmin-Inder over 1 year ago in reply to 4870654

All,

We've released a new beta software addressing this disruption. To install this software, enroll in the Beta software program (HERE), sync the watch, then go to Menu > System > Software Update > Check for Updates.

If you prefer not to enroll in Beta, feel free to wait until our Live software release is rolled out.