Venu 2 rapid Battery Drain

you keep the band and the charger. 
they only want the watch face. 

I rang them and had it sorted straight away over the phone . 
maybe try calling them . 

I have my refurbished watch now and so far so good . 

My Venu 2S, which I purchased on May 20, 2022, worked perfectly for one year. Since it was updated to the firmware released in late June, its battery started to drain FAST, REALLY FAST, and started to charge up to 74%, which had never happened before. Now, when it reaches to 21%, my Venu 2S shuts down automatically. Plus, when I stop an activity, it also shuts down by itself, which helps me to prove that this is a firmware problem. The battery used to last 5 to 6 days until June, but now it only lasts up to 10 hours. I can't believe that I invested that amount of money on a Health tracker that it's pretty much useless now. Garmin, please, address to this soon or you'll face a lawsuit from the various customers that have been suffering from the same problem.

Contact your local Garmin support centre (I did it via the contact form on the webpage). They installed a remote battery logger on my watch. They sent me an RMA number and offered to exchange my watch as soon as the problem first occurred.

I am also having the same issue.  The battery functioned normally until about 1 to 2 months ago. I usually only charged it maybe once a week or so. Now I need to watch the charge carefully because it will just die on me with little notice. This NEVER happened prior to 1 or 2 months ago. And in last 2 weeks it has happened 3 times already.  I don't think it is a battery issue. I think it is a software issue. I have not changed anything on this watch like watch faces or apps. I do not store or play music with it. I do get notifications for texts and emails which i have gotten since I bought the watch.  This is pretty upsetting. I absolutely love this watch.  There are a lot of rumors that the venu 3 is coming out. I wonder of this is part of the equation.