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Venu not connecting with Jaybird Run XT

Hi, my new Venu watch will not connect with my Jaybird Earbugs, Run XT.

I have tried to reset the bugs, and I have tried over and over and after finding the earbuds on the list, and choosed the buds, the watch instantly report Paring not succesful.

Any tips?

//Anne-Line

0 Garmin-Inder over 2 years ago

Hello,

Please try these tips:

Temporarily disable Bluetooth on your phone or other nearby Bluetooth devices. You may have difficulty connecting to previously paired Bluetooth headphones if you have recently connected them to a phone (or another active audio player).
Turn off and on the Bluetooth on your headphones. For some headphones, this can be accomplished by plugging them in to charge.
Update the software for your headphones. Refer to your headphone manufacturer for steps.
Remove the headphones from all other devices and add them to the watch first.
Refer to the headphone manufacturer for additional troubleshooting.

For further assistance with your situation, we encourage you to reach out to your local Garmin Product Support Team.