This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin pay (nfc) issue, transaction goes on non-chosen card

2482056 over 2 years ago

hi,

currently I have strange problem with garmin pay. i have 3 cards available under garmin pay. whenever I complete a garmin pay transaction while shopping, it goes through with card info that I haven not chosen. not sure if any other people they have same problem ? or it is only my device with this strange issue?

I have software version 11.14, heard that there is an update 11.16.
tried to update software but it seems like "up to date"

thanks.

0 tmk2 over 2 years ago

The 11.16 has been released few hours ago and probably didn't propagate to all devices yet. You have to be patient.

0 2482056 over 2 years ago in reply to tmk2

hi, thanks info. I have seen update is available to upgrade to 11.16, but now there is problem with software update.

I click "install now", then device restarts but still have same previous version of software 11.14 (after restart and software update). I will wait a while and see how it goes.

also tried to upgrade it on Garmin express app on pc. it shows as up to date with software 11.14.

thanks