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Venu 2 heart rate way too high in cardio and HIIT mode when walking

I walk to my gym to workout and I use the HIIT or the cardio mode. During the walk my heart rate jumps on the Venu 2 over 150. This is completely wrong. I can even stop during these times and the heart rate stays very high. At some point after a few minutes it calms done and seems to be showing a correct heart rate.

This is a $400 watch and while I can accept that the sleep tracking is terrible at least the heart should be tracked better without major issues like the one above.

Currently the Fitbit Charge 5 for $150 provides better sleep tracking and the heart rate has no major issues. I would currntly not buy another Garmin. Hope the issues can be fixed with a software update.

0 Garmin-Sierra over 2 years ago

macwic

Please review The Heart Rate Sensor on my Garmin Watch Is Not Accurate

Can you please change your activity profile during your walk to "Walk" instead? You'll need to stop and save the activity, and then start a new activity in the gym that matches up with the type of activity you are doing. As mentioned in the article I shared, it is important to use the most accurate activity profile.

I'm sorry to see that you are also experiencing inaccurate sleep data. May I have permission to view your Connect account and reach out to you via email after I'm able to examine the data?