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Screen response bug

2543433 over 2 years ago

Hello

When I wake up my venu 2s by double-tapping , the screen only responds on the second swipe (up/down/side to side).

In general, the touchscreen is responsive and when woken up with a gesture it works correctly.

I have the latest 10.22 firmware.

Top Replies

0 5523842 over 2 years ago

I can confirm this as well, didn't notice it before

0 grking over 2 years ago

I can confirm this as well

0 Garmin-Sara over 2 years ago

Thank you for reporting this. To better assist please see below:

Approximately when did this issue begin?
Are you using a Connect IQ watch face or a default Garmin watch face?
Record and upload a video of how you currently have to wake up the watch to our https://supportforms.garmin.com/form/file-uploader/ and reply here when done.
Do we have permission to message you privately if we need more information?

Thanks!

We can also be contacted at https://support.garmin.com/ by phone, chat, or email.

0 5523842 over 2 years ago in reply to Garmin-Sara

You can also spend 2 minutes trying to recreate the problem and see if you see it as well. It's very simple to recreate:

1 - Double tap to turn on the face

2 - Swipe

3 - The end

Asking for a video of this is silly

0 Zoltán D over 2 years ago in reply to Garmin-Sara

Hi Garmin-Sara, the reported problem occurs with the default Garmin watch face as well as with 3rd party watch faces.

0 Musko over 2 years ago

I can confirm this problem too.

+1 Musko over 2 years ago

This bug is fixed in 11.08 beta.