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Garmin Venu 2 keeps disconnecting and reconnecting

My Venu 2 continues to keep disconnecting and asking to reconnect, despite me reading every forum post and trying every fix.

The fixes are either not relevant to my phone model or do not work. This is highly frustrating and is costing me rewards points since my activities are not being logged properly.

This has spoiled my experience with my new watch to the point where I may not buy a Garmin again.

Why has Garmin not found a solution for this? Why do I have to try to fiddle with my phone a hundred different ways when there are clearly many users with the same issue? Why is there not a Garmin Connect update released that can resolve this for all of us?

Samsung Galaxy A31

Model SM-A315F

Android version 11

Top Replies

Garmin-Kevin over 3 years ago +1
All,

If you are experiencing this, please answer the following:
1. To what model phone is your Venu 2 paired?
2. Is your watch only losing Bluetooth connection, but then is able to regain Bluetooth connection…

All Replies

0 Valentin over 3 years ago

I'm having the same issue with my Venu 2 Plus

0 Garmin-Kevin over 3 years ago

All,

If you are experiencing this, please answer the following:

To what model phone is your Venu 2 paired?
Is your watch only losing Bluetooth connection, but then is able to regain Bluetooth connection OR is the watch becoming unpaired, forcing you to enter a pairing code to "re-pair" the watch?
May we, if necessary, have permission to email you?
May we, if necessary, have permission to view/access your Garmin Connect account?
In what country do you live?

0 3173416 over 3 years ago in reply to Garmin-Kevin

1. Paried to Pixel 6 Pr
2. It does lose connection and shows the re-pair code everytime. Probably manages to stay connected for 10-15 mins
3. Yes
4. Yes
5. United kingdom

0 Garmin-Kevin over 3 years ago in reply to 3173416

3173416 This sounds like a report that we're currently investigating. Please see Repeated bluetooth pairing codes after disconnecting watch.

0 2662130 over 2 years ago

1) pixel 6 pro

2) losing conection regurarly, after phone restart pairing Is needed

3) yes

4) yes

5) czechia

0 3432862 over 2 years ago in reply to Garmin-Kevin

1. Note 8

2. I need to repair all the time. After repairing it works for a few hours then it drops the connection and doesn't pair with the phone

3.yes

4.yes

5.NL

0 1176794 over 2 years ago

same with my venu 2 paired with my samsung galaxy s22 ultra. loses connection and then regains it ALL DAY LONG and drains my battery a ton

0 Biamonti over 2 years ago in reply to Garmin-Kevin

1. Samsung Note 20 ultra

2. it simply disconnects, sometimes it even reconnects by itself, but most of the time it doesn't pair and I need to go to the app to try the connection but I can't always

3. yes

4. yes

5. Brasil

0 3314158 over 2 years ago in reply to Garmin-Kevin

1. Samsung S23 Ultra

2. Becoming unpaired forcing "re-pair"

3. Yes

4. Yes

5. New Zealand

0 8954260 over 2 years ago in reply to Garmin-Kevin

1. Galaxy A32 (SM-A325F/DS)

2. Need to be paired every time, if i do not reconnect soon, I need go through all registration steps again as with new device

3. Yes

4. Yes

5. Czech Rep.