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Venu 2s does not vibrate anymore when daily step goal is reached.

Since a few days/weeks I do miss my daily dose of dopamine that I got when my watch vibrated and sparkled colorful steps all over when step goal was reached.

First I thought that it came because goal was reached during an activity. However I just tried indoors, by setting the goal a bit higher than my current step count. It does display that goal was reached, but watch is not vibrating to notify.

Other vibrations for text messages do still work, however they seem to be less reliant than before, as mentioned in other topics.
Are these related? I searched online, but didn’t find any other topic on not vibrating on step goal.

Would love to hear a solution!

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0 1376331 over 3 years ago

I have the same issue the last few days. Must be a bug.

0 9025238 over 3 years ago

Same issue, I hope they will fix it soon. I hate how I have to keep checking the goals myself now.

0 2985763 over 3 years ago in reply to 9025238

Agree, I almost returned it to the store, as I thought it was broken. In that sense I am relieved I’m not the only one experiencing this. But hope they will solve it soon!

0 Al P over 3 years ago

I seem to think mine has never done this for step goal. Only for stairs.

0 9697240 over 3 years ago

I also have the same issue and seems to be since the update! I like the reminder that I’ve hit a goal, come on Garmin it can’t be that hard to fix

0 8224144 over 3 years ago

I just also wanted to thank the original poster for making this message.

I was trying to figure out a way to search for the problem, which was tricky because the device still vibrates for everything but the daily step and stair count. You summed it up perfectly!

Is there a way we can actually report this to Garmin? I don't know if they actually monitor these support forums.

0 9697240 over 3 years ago in reply to 8224144

If you go onto the garmin home page customer support and report it there, I’ve just done it more people that do it more likely a fix will be done

0 BrittanyYoungx over 3 years ago

Just bought this to replace an older watch that no longer worked. Good to know my new watch isn’t defective, at least.

0 kikukene over 3 years ago

Do you know if this problem is solved? I have a new Venu 2S for 11 days and have not received any notifications when I reach the steps goal, The previous clock gave nice notifications and all notifications are from both the clock and the app on.

+1 Garmin-Kevin over 3 years ago

Hello all,

We are currently looking into reports of this and should have more information soon. When this information be comes available, I will be sure to update this thread.