Hi all,
I wanted to ask if you all are running into something like this on the Venu 2S. I switched from Fitbit to Garmin a month ago. So my device isn't a more than a month old!! (I've not dropped it or damaged it in anyway as this thing was PRICEY!!!) I have it updated to the newest version 8.11. I've noticed the screen will be unresponsive or black but the watch will vibrate if I press on either buttons so it's not completely dead. This happens to me at least 3 times per week. Mainly when I take the watch off for about 10 - 15 minutes because I have to for various reasons. At first I thought it was the watch face. I changed to an official Garmin watch face but still keep having the issue. The only solution is to hold on the power button for 30 seconds and then get it to restart. Sometimes I have to try multiple times before it restarts. It is frustrating.
My main reason for posting this post is because today it actually froze while in running for 40 minutes. It's frustrating because I got this watch to log my runs as I'm a new runner. Do you all have any recommendations besides factory resetting the device?
