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Screen turns off when set to "Always On"

Former Member
Former Member

Screen always turns off, despite the Display Timeout being set to "Always On".

V5. 38. Brand new device. 

  • Former Member
    0 Former Member over 3 years ago

    Could be the same new "feature" integrated in Epix 2. There it is confirmed that Garmin doesn't offer any real Always On anymore but a more sensitive version of the gesture based "turn wrist to turn display on". No real always on anymore with AMOLED Garmin's it seems, even when selected in settings. Maybe they have burn-in issues again... Like with Original Venu ... 

  • Which watchface? Are you removing the watch or keeping on your wrist?

  • Funny, my wife and me mutually test her Venu 2s. I have hundreds of hours spent from my life dealing with Garmin bugs, pecularities, unexplainable phenomena. 

    State 1

    She opted for Always on and gesture ON. We chose a sleep period of 0400-0401 just to aviod any interference with it. Her Venu 2 shut down its display after a couple of seconds. I guess it is 8 seconds.

    State 2

    I had an idea that Gesture ON overrode the Always ON. So I switched off Gesture. Voilá, her Venu 2s started to behave as it is written in the manual. The background of the watchface disappeared after 8 seconds, while the data (date, time, battery data) were still shown. For the  widgets (or glances, i saw both names) after 8 seconds there was a dim, but the display was always on in fact.

    I was very proud of myself that I know how Garmin works, and it just simply forgot to write a precise manual.

    State 3

    But my honey showed me that even I have no chance to forecast how a Garmin device behaves in a special situation. She switched back Gesture to ON, and the fact is that with this same settings as it was originally set, the watch behaves differently. Now it is really Always ON, so the last toggle of Gesture did not have an effect on Always ON.

    Now there is one thing sure, some bug was present. Evidently since the same settings (state 1 and state 3) did not mean the same behaviour

    Apart from it there are two options: 

    a) the setting of the gesture does NOT override the Always ON, and the manual is fully correct. The watch works now  in State 3 as it should. And it worked properly in State 2, too. But it  worked IMPROPERLY in State 1.

    b) the setting of the gesture DOES override the Always ON, the manual is incorrect, and the watch now does NOT work properly in State 3, but worked properly in State 1 and in State 2.

    The whole thing is a joke, is not it?