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Garmin Connect Sync Frequency on Venu 2

Hi,

Just switched from a 3 year old Samsung Galaxy Watch to the Venu 2. I finally got fed up of the heart rate monitor being useless on the Galaxy Watch and as much as I loved the swivel head and overall design, it felt time to get something that provided the health metrics I was seeking, along with better activity integration.

Anyway, one thing I am trying to work out is when data actually gets synced. I have tried researching this and I could not find anything conclusive, although I guess it could be my poor searching capabilites. So my understanding is the watch syncs with my Galaxy phone via Bluetooth. Everything seems in order there and when I open Garmin Connect I can see step counter etc. showing the same values as the watch. However, if I drill into one of these e.g. steps, the data often only shows up to a certain point in time, perhaps hours beforehand.

So, I assumed that the detailed data comes from the Garmin servers and Gamin Connect only syncs with this periodically, which would make sense. So, I went seeking how often this might be set to in the app and watch but have not been able to find anything. I can see manually refreshing from the watch section of the app screen and that seems to work but curious as to when this happens automatically?

While I am here I also have a couple of more questions

On Samsung Health it would automatically detect sleep periods i.e. It could sometimes identify a period before going to bed as one section and then me being awake to go to bed and then the actual sleep time. Seems the Garmin can also incorrectly class a period of inactivity as being asleep, amusingly deep sleep even though when I am actually asleep it hardly records any as deep. Anyway, on Samsung Health I could actually remove these erroneous entries. I cannot see any way to deal with this in Garmin?

I appreciate the Galaxy Watch is always going to integrate with my Galaxy phone more than the Garmin, but is there any way to have do not disturb synced across the two devices? I could not find a way.

Overall I love the watch and apart from missing the swivel on the outside and some minor niggles I certainly feel I made the right choice. I was holding out for another Galaxy Watch which had decent battery life but newer models were simply getting worse.

Thanks in advance for any help

Matt

0 CindiL over 3 years ago

Hi. Hmm, I don’t have that issue but I have an iPhone. When I tap on my step count in the app for instance it does show up to the correct time. I think every time you open the app and sync with the watch, the app syncs with the servers. And because the app is in the background, after finishing an activity like a GPS walk, when I stop that activity, it automatically syncs again. I logged into my account at connect.garmin.com and it showed the last time I synced which was after my walk this morning which makes sense.

Try to sync manually with the app open and see if the time tables update.

No, you can’t remove any zones and it only records the one period a day. You can modify time you fell asleep and woke up but that’s it.

You can set DND during sleep and then it won’t forward your notifications to the watch. Tapping the DND in controls does the same thing but won’t turn it off on the phone and vice versa, but your watch only gets the same notifications as your phone so if you put your phone in airplane mode, you will not receive notifications on either.

The reason I’ve never considered Galaxy or Apple watches is exactly the same reason, battery. That said, I love the Garmin watches.