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Sleep tracker not tracking correctly

Dear Garmin forum,

I'm a proud owner of a Venu 2, which I've used for the past 2-3 weeks. My friends all have similar models and I've notified the sleep tracking is not tracking correctly? In settings I have bed time etc as well as ox tracking during night.

All data is being collected, but it doesn't seem to notice when I'm awake? Usually I wake up each night at 4am and I stay awake for about an hour. Some times I even start to googling or fiddling with the watch. In the morning it states I've been in deep or rem sleep and including time I stay in bed awake. What could be wrong?

Top Replies

Seensoul over 3 years ago +4

I've also found that sleep tracking is not so sensitive as it should be. Waking up from time to time at night, is presented like REM or sleeping.

My ideas are:
- Garmin should update firmware to
a)…
[Redacted] over 3 years ago in reply to Seensoul +1

Seensoul said:
a) mark AWAKENED time when user interacts at night with device, clicks, checks what time etc,

+1
CindiL over 3 years ago in reply to 7595418 +1

Hmm, I haven’t had this problem. Mine seems to always know when I’m awake though I usually get out of bed to get a glass of water, go to the bathroom etc. Are you staying in bed when you wake…

All Replies

0 7595418 over 3 years ago in reply to JLHumbert

Thank you for sharing - This might just be it.
I started using my clock around new years 2021/2022, hence ofcourse everything for me would fall in within these last updates.

Hopefully it might solve it? Anything we could do? Tell?

0 sensovision over 3 years ago in reply to Seensoul

Seensoul said:
My ideas are:
- Garmin should update firmware to
a) mark AWAKENED time when user interacts at night with device, clicks, checks what time etc,
b) mark AWAKENED time when user interacts with phone,

I've submitted the same idea for other watches I've used in the past through https://www.garmin.com/en-US/forms/ideas/ hopefully at some point there will be a critical mass of votes for Garmin to implement those features. For now Fenix 6 seems to be detecting my awake time more or less correctly, at least way better than anything else I've tried. Even when I stay in bed and can't fall asleep, it seems to know that I'm awake most of the times.

0 7860590 over 2 years ago

Hi Thank you very much for sharing this problem.

I'm on the verge of buying the Garmin Venu 2, after a long period of comparison research.

and the night tracking is very important to me, as I'm suffering from Insomnia.

does the inaccuracies are still happening,

was there any firmware update that solved that?

Thank You!

0 7595418 over 2 years ago in reply to 7860590

Ive just stopped using it for sleep tracking although I know it does it. Maybe it's fixed, I don't know.

0 7860590 over 2 years ago in reply to 7595418

thanks for the fast respond!

0 7860590 over 2 years ago in reply to 7860590

do you use something else or just dont use sleep tracking at all

0 [Redacted] over 2 years ago in reply to 7860590

Sleep tracking and insomnia don't mix. Might actually make it worse.

0 6465270 over 2 years ago

Got same experience, did not sleep still awake at 2am but it is telling me I slept for 8 hours!