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Sleep tracker not tracking correctly

7595418
over 3 years ago

Dear Garmin forum, 

I'm a proud owner of a Venu 2, which I've used for the past 2-3 weeks. My friends all have similar models and I've notified the sleep tracking is not tracking correctly? In settings I have bed time etc as well as ox tracking during night. 

All data is being collected, but it doesn't seem to notice when I'm awake? Usually I wake up each night at 4am and I stay awake for about an hour. Some times I even start to googling or fiddling with the watch. In the morning it states I've been in deep or rem sleep and including time I stay in bed awake. What could be wrong? 

  • 0 over 3 years ago

    I've also found that sleep tracking is not so sensitive as it should be. Waking up from time to time at night, is presented like REM or sleeping.

    My ideas are:
    - Garmin should update firmware to
    a) mark AWAKENED time when user interacts at night with device, clicks, checks what time etc,
    b) mark AWAKENED time when user interacts with phone,
    c) make accelerometer (motion sensor) more sensitive to user movements.
    d) improve sleep detection algorithms
    e) include Pulseox, and (!) LIGHT SENSOR (!) Our venu has light sensor to set lightness of the screen. It should be used in conjunction with sleep: if it's bright in the room, mark time as AWAKENED

    @Garmin-Kevin what do you think? Slight smile

  • 0 over 3 years ago in reply to Seensoul
    Seensoul said:
    a) mark AWAKENED time when user interacts at night with device, clicks, checks what time etc,

    +1

  • 0 over 3 years ago in reply to Seensoul

    Thanks for the prompt replies.

    Im worried that me waking up and adjusting the "go up time" and "go to bed time" (which when I lm in soffa seems to register as sleeping.

    My thought was that this would improve a personal AI or pattern, but maybe  it doesn't? 

    Any thoughts if it's bad to manually adjust it when I wake up to correct the data? Will it get better? Am I using it to tight? 

    Quite disappointed if this is what Venu 2 does. 

  • 0 over 3 years ago in reply to 7595418

    Hmm, I haven’t had this problem.  Mine seems to always know when I’m awake though I usually get out of bed to get a glass of water, go to the bathroom etc.  Are you staying in bed when you wake up and checking phone etc?  

    I do edit the time I wake up for the day pretty often because if I wake up but don’t move much it seems to think I’m still asleep during that time like you mentioned.

  • 0 over 3 years ago in reply to 7595418
    7595418 said:
    Any thoughts if it's bad to manually adjust it when I wake up to correct the data?

    I have the sleep time on the watch set to wake up at 8AM and then I change the time daily after I get up so that it is earlier than the current time so the AOD is back on. I actually have a Bixby Routine+ on my Samsung phone that does all the clicking for me so all I have to do is click once and it resets the wakeup time to 4AM. Then another I click at the end of the day to reset the wakeup to 8AM. 

  • 0 over 3 years ago in reply to Seensoul

    to formally submit this feature request, please use the link below:

    www.garmin.com/.../

  • 0 over 3 years ago in reply to Seensoul

    This is great. I want that too :)

  • 0 over 3 years ago

    This is happening to me now too (watch is incorrectly detecting my wake time).

    I've owned my Venu 2 since last May and it has always detected my "sleep", "awake", and "waking up" times almost perfectly until the last couple of weeks (since update to 5.38?). 

    Each morning when I wake up I manually select "Waking Up" on the Sleep glance if it still shows I'm sleeping. I then get up, look at my sleep stats (sometimes on the watch and mostly on the phone). I proceed to the kitchen, make coffee, and start breakfast prep. I then sit down and drink my coffee, read the news, etc. and now, for the last couple of weeks, the algorithm is overriding my wake time and adding the kitchen time, coffee prep, and coffee drinking to my sleep time which is destroying my sleep metrics. Now each morning I'm having to manually edit my wake time to remove the extra sleep time (coffee drinking time). This is very frustrating. Why would the algorithm "add" sleep time when I'm up walking around, making/drinking coffee etc. All of the other stats, movement, heart rate, stress level, etc. clearly show that I'm awake. 

    Like I said previously, this is something new. I never had this issue before and it's disappointing.

  • 0 over 3 years ago 
    It is similar with me.
    Venu 2 can detect sleep between 6 PM and 8 PM when I'm lying down.
    And when I go to sleep, it clears my sleep from the previous day. 
    I noticed that waking up at night also does not detect. Similarly with motives.
    I have a set sleep time of 22-6 and when I wake up at 7 I wake up to drink and when I come back to lie down, my sleep still counts.