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Venu 2 5.33 can't connect to WiFi - error code 080

przem
over 3 years ago

When adding WiFi networtk in app, and testing - "connected"

But then, trying to sync, or check update on watch  - error code 080...

Very frustrating...

deleted Wifi network, added again, still not working...

  • 0 over 3 years ago

    Hello .  I am sorry to hear of your Wi-Fi difficulty.  I was unable to reproduce this error message.  Please try troubleshooting with the FAQ below:

    Setting Up or Troubleshooting a Wi-Fi Connection on a Fitness Device

    If you are still unable to resolve the issue, so that I may assist you further, please reply with the following:

    1. May we, if necessary, have permission to email you?
    2. May we, if necessary, have permission to view/access your Garmin Connect account?
    3. In what country do you live?
  • 0 over 3 years ago in reply to Garmin-Kevin

    Tried, disabled bluetooth, WiFi not working. When change in settings WiFi autotransfer - on. then trying to sync, message "transfering" but nothing transfered (short workout without bluetooth). (my FR245Music - works with my WiFi - no problems)

    Yes, please contact, i agree to view/acces Garmin account, country - Poland.

    Update: enabled tethering on android phone, connected to WiFi from smartphone. (but still don't get it, why FR245 works on my home WiFi, Venu2 doesn't)

  • 0 over 2 years ago in reply to Garmin-Kevin

    I’m having the same problem. Error code 0800. I bought the watch for its features not its error codes but that’s been my experience. Music guts out mid run. Can’t download a playlist. The stupid watch won’t even find my wifi and it’s full blast when I check every other device. This is either a defective watch or something that failed beta and they released it anyways. I want to go for a run. I have a 2 hour window and I’m spending half an hour with this watch trying to get it to work. Finding time is challenging enough! So damn frustrating! This is my 5th garmin I’ve had 3 that worked extremely well. My second was the first touch screen which was a dog. Two great ones and now this!