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Auto-update to Version 5.33 deletes alarms

Hi,

the night before last, I got the update on my Venu 2 to Version 5.33 and in the morning I had no alarm, because it was somehow deleted.
This night my wife got the update on here Venu 2s and today in the morning she didn't get an alarm because it was somehow deleted, too.

The update automatically deleted the alarms for both of us. Seems that there is a bug in this update.

Please check this and avoid such issues!

Thanks.

Regards,

Hartmut Tomcin

0 9563038 over 3 years ago

I have encountered the same issue - both when updating to 5.33 AND when updating to 5.27.

The alarm seems to be missing only on the watch itself, while it is still present in the Garmin Connect App, but never gets synchronized.

0 fallingrock over 3 years ago

I updated to 5.33 yesterday and all 3 of my alarms are fine.

0 thartmut over 3 years ago in reply to fallingrock

With my manual updates I never had this problem. But I get an automatic update during the night.

0 9563038 over 3 years ago in reply to fallingrock

I should also mention, that both updates where the automatic ones, and where installed during the night, while I was sleeping.

Interestingly, I also have three alarms, but the only one affected was the wake-up alarm in the morning, which makes this issue quite disturbing.