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Software Update 5.27

Hello,

Garmin Connect does not offer to update 5.27 ...
Is this normal?
I had made the update 5.18 is this related?
Thanks.

David

Top Replies

Garmin-Kevin over 3 years ago in reply to paulsmith1924 +2 verified

paulsmith1924

I’m sorry to hear of the battery drain issues that you’re experiencing. Let’s start by power cycling (turning off and then back on) your watch. If the battery drain persists…

All Replies

0 fallingrock over 3 years ago

It's a phased rollout, currently at 20%. Give it a few days and you'll get it.

0 Dav Las over 3 years ago in reply to fallingrock

Thank You.

0 Scuba_son over 3 years ago

Woke up to an updated watch, no problems to report yet.

0 Akuphon over 3 years ago

Seconds don't update on the new Automotive watch face. It updates only when turning your wrist and waking the screen, but after that it get stuck.

0 zuljuany over 3 years ago

Does 5.27 based on region? Phased already 100%. Still don't get it in Malaysia

0 Former Member over 3 years ago in reply to zuljuany

Do you have a APAC or ROW watch? My assumption is you have a APAC being from Malaysia. FW released are for ROW (Rest of world). APAC (Asia and Pacific) updates usually follow a month or more later. I heard it was due to the complex symbols/characters of languages in that region.

0 paulsmith1924 over 3 years ago

Don't rush for 5.27, it's full of bugs and chews through battery life!

0 Musko over 3 years ago in reply to paulsmith1924

Are you sure?

I'm on 5.27 about a week without problems

0 paulsmith1924 over 3 years ago in reply to paulsmith1924

Definitely on mine. 4.67 was fine and then suddenly, after the update to 5.27, my battery is just draining! Went from 38% to 12% overnight Almost as bad as my wife's apple watch. There are other forums talking about the same thing. Perhaps it is sporadic or I have another broken Garmin device...

+1 Garmin-Kevin over 3 years ago in reply to paulsmith1924

paulsmith1924

I’m sorry to hear of the battery drain issues that you’re experiencing. Let’s start by power cycling (turning off and then back on) your watch. If the battery drain persists and if you have any Connect IQ (CIQ) Content, especially watch faces, you may need to delete that content until the independent developer is able to update their app/watch face to function correctly (without causing a battery drain) with the new firmware version on your watch. You can use any of the 3 FAQs below to uninstall the CIQ content.

How to Uninstall Connect IQ App Content Using the Connect IQ App

How to Uninstall Connect IQ Content Using Garmin Express

How to Uninstall Connect IQ Content Using the Garmin Connect App

If you would like to submit feedback to the developer of the CIQ content, you can do so by clicking the link below and searching for the download page of the CIQ content. In the bottom right corner of that page, you will find the option to contact the developer.

https://apps.garmin.com/en-US/

If you have not already reached out to your local Garmin support team, we highly recommend doing that as well:

Support.garmin.com