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Mushy buttons with double click

I just bought Venu 2 and I noticed that both buttons are mushy. They also have this "double - click" feel. The first click does nothing and only the second one - deeper click is recognized by watch. Is that normal or should I I return my watch?

0 fallingrock over 4 years ago

What if you press the button harder the first time?

The buttons are switches and have to be pressed. Mine responses immediately when I press either button. Neither feels mushy in the slightest.

0 jgdtoit over 4 years ago

My button response is also excellent. Perhaps you can compare with a demo version in shop, to determine if something wrong with yours?

0 Scott over 4 years ago

I have a Venu with one button that feels as you described. It's worked fine since I got it, so it's probably fine on yours. You can always call Garmin support if you're concerned.

0 3933254 over 4 years ago

Thank you for your answers. I don't say the buttons are totally unusable but I have to push them pretty deep to activate. Especially the lower one. But maybe I am just not accustomed to this type of buttons. Maybe that's completely normal but using them is not as comfortable as i would prefer. I just want to know if all Venus 2 have this problem. I will check demo version too.

0 BikerWithAVenu2 over 4 years ago in reply to 3933254

The first VENU2 i got had a similar issue with the Button A.

The Button press felt and sounded wrong (not as the Button B and not as the buttons on other VENU2 watches, when i checked it at the store).

I recommend you return it!