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I returned Venu 2 - here is why...

Hello everyone

I was a proud owner of an F5X+ for a couple of years, but then I decided to change it for a better screen smartwatch and I chose Honor GS PRO.

It was a fantastic smartwatch, beautiful AMOLED screen, 14 days battery (8 days with AOD), ALL the training stats: Training Effect, Recovery, etc.
However, the lack of SUPPORT AND UPDATES after Honor separated from Huawei, no integration at all with 3rd party such MFP, Strava, or Fit, the poor design app (compared to Garmin), and the lack of a web option to track your data (compared to Garmin again) make me rethink it after 2 months.
When I saw the news about Venu 2, I was excited and decided to give it a try so I purchased one.

Nice screen, reply to notifications, sleep spO2 analysis, integration with MFP, FIT, etc, Total calorie count (not just the exercise) were nice features to have back.

But then I started to realize that the look of the watch is "cheap" plasticky for a 520$CAD watch, plus no training effect, training load, recovery, a battery that last ONLY 2 days (with all sensors, spO2 ONLY for sleeping track), NOT using the AOD... my excitement started to transform into disappointment.

I had issues with spO2, where values dropped to a low 80%! Even my F5X+ with an older sensor never ever give me lower than 90%, the battery never lasted more than 2 days with only 1 hour of exercise with GPS enabled per day, watch face selection was not good either...

It was too much for me to keep the watch. So I sent it back and I bought Huawei Watch 3 Active for 20$CAD more...

Yes, I will have to deal with the terrible app, no webpage, no integration, but at least I have the features that I want (and I think most people want).

I could accept the cheap look of the watch, the 2 days battery, and even the spO2 readings, if I have the other features (TE, TL, R, etc).

For me, The stupidity of the Garmin management to artificially remove features and continue the disappointment of their users forced me to switch to Huawei.

That is my story.

  • Sharing my opinion so there are others that relate to it, open to comments but not discredit (that is my feeling about your posts)

    And yes, it is not the same, Garmin offers the best app and integration, however I am not happy with the hardware.

    I rather have the best watch and then wait for the software to evolve, not the other way around...

    As I said, maybe I got a defective/refurbished unit that hindered my experience.

    Who knows (you ThumbsupRelaxed️)?..

    F5X+ was the best watch, coming from a FR245... That I had, my expectations was really high for Venu2...

    IMHO the price doesn't match the product as a whole and therefore to me is not a good purchase.

  • It is a real pity that Firstbeat metrics Training Effect, Recovery Time and sometimes(!) Anaerobic Training Effect are calculated by watches like Venu x/Vivoactive 4 and recorded on the .FIT file, but they aren't displayed somewhere in Garmin's ecosystem. They are all viewable from others like runalyze.com

  • Does Huawei have a forum?  If so, will you be there posting about the stupidity of Huawei management and the disappointment of their users because there's....

    yes, Huawei has a forum and I posted there my requests and their staff is actually responding to those requests, of course just like with Garmin there is no guarantee that they fulfill every wish of their users.

    And yes, there are people posting a lot of frustrations about various stuff, just like in here.

    And I perfectly understand Garmin's business model and I'm fine with it as long as it's done less artificial and they wouldn't create as much artificially different models, I firmly believe they should focus on a few series of watches instead.

    I constantly read comments like this and it makes absolutely no sense to me.  The biggest argument I hear is that the watch is already capable of said feature and it's not a "major" upgrade. 

    I'm quite sure you would see less comments like these if Garmin would have Fenix watch with a touchscreen and/or AMOLED version, so far both are missing. Or alternatively, add sleep widget and in watch training effect and recovery to Venu/Vivoactive 4 line. I think that facing competition Garmin would sooner or later do the both but it will take time.

    Just my two cents

  • It is a real pity that Firstbeat metrics Training Effect, Recovery Time and sometimes(!) Anaerobic Training Effect are calculated by watches like Venu x/Vivoactive 4 and recorded on the .FIT file, but they aren't displayed somewhere in Garmin's ecosystem. They are all viewable from others like runalyze.com

    Yes, I'm also using Runalyze and Tredict and both are good in its own way, but it would be nice to see that data right after run like you can on a way cheaper models from some competitors.

  • move to the Apple watch once they have improved their battery technology.

    I wouldn't hold my breath on that one. Slight smile

  • I'm quite sure you would see less comments like these if Garmin would have Fenix watch with a touchscreen and/or AMOLED version, so far both are missing.

    I value your opinion, but I disagree. The Fenix line is designed for people who conduct rugged outdoor activities that may last several hours, or even days. Adding a Touchscreen and an AMOLED display isn't practical for the targeted demographic. Adding these features would also push the watch price to the level where it isn't beneficial for Garmin as there wouldn't be a great demand for a watch that can do all, but at a severe cost not just price wise, but in functionality. This is why the V2 cost as much as it does, but lacks so many features. You're paying for AMOLED. I own a F6 and FR945 because I want the maps and all the features they provide.  I'm not willing to pay more for an AMOLED or touchscreen version of those watches and sacrifice what I have now. 

  • The Fenix line is designed for people who conduct rugged outdoor activities that may last several hours, or even days. Adding a Touchscreen and an AMOLED display isn't practical for the targeted demographic.

    I guess that's the same logic used by Garmin when they decide what features they would enable on certain device, but here is the deal, some would like to pay extra for an ultimate device, I'm sure that cost of it wouldn't be higher as paying fro FR945+Fenix6. I have a feeling that people at Garmin imagine that peeople would like to change their devices on a daily basis, e.g. when they go running they would wear one device e,g. FR245, when go to office to office let's say Venu, and not every device is good for sleep tracking either as only Venu 2 got FirstBeat algo not FR245 or original Venu. Neither you have HIIT on Fenix or even MARQ(which is a total puzzle to me).

    As for prices, it all depends on Garmin's appetite mostly, of course I do realize that the company has huge R&D dept and need to get money to have it, but still their watches are kinda overpriced, even Apple has cheaper watches...

    I'm not willing to pay more for an AMOLED or touchscreen version of those watches and sacrifice what I have now. 

    Myself, I'd get Fenix but with a tochscreen, I don't need AMOLED,  I want MIP type of display but with decent sleep tracking(which works better on Amazfit and Huawei for me) and sleep widget to see how much time I slept(which I had on $20 Honor Band), normally working SpO2(which is working way better on cheap Huawei for some reason).

    If there was Vivoactive 5, I'd probably upgrade for it to get sleep widget, HIIT and built-in hiking, but there is none, I don't want to switch to buttons at least not yet so Fenix isn't for me either.

    So my point is that Garmin is actually losing some share of market to other smaller companies as soon as it would become considerable and competition would become stiffer we would see a lot of great features coming to Garmin devices which for some reason wasn't added to them originally. As we can argue about TE, Recovery, but decent sleep detection is essential and somehow it's missing on devices like original Venu and Vivoactive which are positioned as health and wellness devices.

    And I think that you as an owner of Fenix should have the possibility TE and recovery data no matter what device you're using, as you've paid for that feature already? If Garmin chose that path it would be more fair in my opinion and their ideal picture of people wearing different devices for various occasion would be more realistic.

  • I'm sorry but I totally disagree.. Honor GS PRO (MIL-810 standard) beautiful AMOLED, last for 14 days OR 40 hours of GPS

    similar to Garmin watches BUT with AMOLED..

    Garmin is shooting in their own foot, Chinese gadgets are stealing their market share... if they don't adapt or change they will become the Blackberry of the smartwatches...

    Garmin can't maintain a business selling only MARQ or DELTA, the people that buy those lines they won't even consider looking at any other watch. However the regular, down to Earth, kind of people that expend 400-700$ in a smartwatch and they change every few years will run into the arm of Huawei, Xiaomi or Huami.

    There are plenty of stories about companies that did well in closed markets and become complacent and stubborn.. They all fall down...

  • I'm sorry but I totally disagree.. Honor GS PRO (MIL-810 standard) beautiful AMOLED, last for 14 days OR 40 hours of GPS

    similar to Garmin watches BUT with AMOLED

    Are you saying the Honor GS PRO could compete with an AMOLED 945 or Fenix?  Why haven't they done so yet?  They can't with Garmin now.

    Chinese gadgets are stealing their market share

    No, they are not.  A simple Google search will show you that.