I’ve had the watch two weeks. This information might help others. Sorry if it doesn’t. My Venu 2s appears to be a Vivo 4, with different software which makes it a Venu instead of a vivo. Okay. Vivo has several forum threads dedicated to battery drain. Therefore, by having the same mechanics, battery as well, there will be the same problems.
Btw, I had no problems with my first Venu SQ. This issue is battery drain issue is new for me. So last week I used the Garmin pay at grocery. That night I went to bed with 76% battery and the watch woke me vibrating with a 10% warning. Thereafter, all worked well and I thought I must have misread the battery before bed. Since, I used Garmin pay twice with no battery issues.
Yesterday I used Garmin pay and went to bed with 72% battery. This morning it was at 13%. I read people saying turn off this of that. However, I bought the device to use all its features. I’m no turning off anything at night except the raise to wake gesture. So in two weeks, using all the features, battery lasts 3 or 4 days well. But inconsistently at night one occasion it drains.
Garmin, if you’re monitoring these forums for product improvement please disclose that the watch may have a faulty battery or faulty battery life, so your customers feel they know the problem. I know for me, I paid $399 for this watch and am not clear if the problem is a faulty battery from the watch sitting in a freezing warehouse for years or if it is the gps grabbing 7 satellites or 15.
Garmin, here’s my forum question: are the battery drains from the gps connecting and disconnecting and reconnecting all night with different satellites, or is it that some watches have received old batteries in the first place and then sit in non climate controlled warehouses?
If the problem is gps, turning the watch off and back on and charging daily before bed should fix the problem. After all, it just needs to disconnect the gps is stuck and it happens only at night.
‘If it is a faulty battery, Garmin, please don’t try to save money using compromised batteries. That would be like burning the house to save furniture.
So my solution without any real support system is to turn off and back on the watch each night before bed. Always have a battery charge of 81% or above at bedtime.
