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Pace/Distance no registering properly

So I have a few outdoor walks and those work correctly for both pace and distance. If I select indoor walking and walk on a treadmill it is off big time. I have done 4 walks so far with my new device and 2 of them have been accurate and 2 of them have been totally off. I'll walk a mile and it will register I went 0.20 miles for one walk and 0.36 miles for the other with a pace of like 56 mins when my pace is always around 20 mins or less on a walk. Might have to return this thing, I already did a factory reset and 1 of the effected walks was before the reset and the other was after. Anybody else have this issue?

  • If you manually enter your correct stride length (in settings) it will be reasonably accurate for indoor walking activities (treadmill, etc)  Mine was way off on the treadmill until I calculated and manually entered my stride length.