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Couple of issues

Former Member
Former Member

I've been using Venu 2 (brand new) for the last 1 month. Got all the updates and running on 3.24.

Really liked the following:

1. GPS lock was near instant (always less than 10 secs) for the first couple of weeks.

2. Cardio tracking with OHR was excellent with no lag. Compared it with a external HR band paired to Map My Fitness app on my iPhone.

3. Weight lifting HR was more or less on track with the external HR band.

All good during the first few weeks of honeymoon and then it all started. GPS is now taking close to 3 minutes (same location - full sun - no clouds). I always wait until the GPS lock shows GREEN. Also, the running distance is now less than what I see in the initial weeks. Same route with no changes.

Yesterday's GPS lock was terrible. It took close to 8 minutes for a Walk profile. Same location and the weather was clear with full sun. On the 9th minute, the Walk activity hung up with no numbers changing in the display. I let it continue until I was done with the Walk and had to restart the device after 30 mins. The Walk activity was logged as 1 minute with 5 calories.

Something has gone really wrong. I really was very happy with the watch and I'm at loss on why these issues are popping up after couple of weeks of excellent performance.

Time to return for a refund?