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Venu 2 frequently reboots when choosing watch face

When I long press B and swap between faces to choose the watch frequently reboots after the 3rd or 4th swipe. Garmin-AmberD how do I report this as a bug?

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Garmin-AmberD over 1 year ago +5 verified

Hey all, I am happy to report we just got word this issue will be fixed in an update. As soon as that is released I will update this thread for you!
Garmin-AmberD over 1 year ago +2 verified

Hello! There is a phased roll out that fixes this issue! If your device is not corrected let me know!
Garmin-AmberD over 1 year ago +2

Al P said:
When I long press B and swap between faces to choose the watch frequently reboots after the 3rd or 4th swipe. Garmin-AmberD how do I report this as a bug?

Thank you for bringing this to my attention…

All Replies

0 nonparametric over 1 year ago

I encountered the same bug.

It happened right as I showing off how awesome my new Garmin watch was to a friend. They weren't too impressed when it rebooted.

0 fallingrock over 1 year ago

Yeah, I saw that the other day too. Thought it was a fluke, but clearly it wasn't.

0 Garmin-AmberD over 1 year ago

Al P said:
When I long press B and swap between faces to choose the watch frequently reboots after the 3rd or 4th swipe. Garmin-AmberD how do I report this as a bug?

Thank you for bringing this to my attention. Once I find out what all I need I will be in touch with you!

0 bloom34 over 1 year ago

Yep mine reboots as well.

0 Former Member over 1 year ago

Same for me

0 Garmin-AmberD over 1 year ago

Hey! I will be reaching out to all of you. You should be receiving an email shortly from me!

0 Al P over 1 year ago in reply to Garmin-AmberD

Thanks! Got it and will reply.

+1 bloom34 over 1 year ago in reply to Al P

Does it happen all the time with your device? I have had it happen twice but after the device re-boots its good for awhile so for me it must be a combination of things.

Had it do it a third time but once again I cant reproduce it.

0 Al P over 1 year ago in reply to bloom34

No. It has not happened in a day or 2,

0 Garmin-AmberD over 1 year ago in reply to Al P

Did you do anything different? I want to add this to the notes if its not doing it anymore.