Workouts are stopping randomly

Over the past 3-4 months I've been experiencing a frustrating phenomenon while utilizing workouts. I start a workout (strength, running, walking...etc) and I'll look at my watch halfway through a workout and the workout screen has disappeared and I'm unable to get back to it. I've tried swiping left and right but nothing. I eventually have to start another workout and when I do, I hear the sound of the previous workout being ended and a new starting. The old workout also syncs to my phone at that point on the connect app. It's happening on almost every workout I start. @Garmin, please send out an update.

  • I have been having the same problem and I also noticed the the sets don't get updated after restarting the watch. It's just gets stuck and keeps shutting itself off. It's really annoying

  • I have been having the same problem with my Venu 2s. It keeps shutting itself off mid workout, at first I thought it's battery drained out but it had full charge when I connected it to the charger. Also, the workout screen pops up after it turns on and you think everything is fine just some glitch, but no, it doesn't record the sets and stays stuck at the same set it switched itself off. It would stay on for like 2min and then shut down again, it's really annoying

  • I apologize for this disruption. If you are experiencing this, please contact Garmin Support in your region. It is possible that your device will need to be exchanged, and exchanges cannot be initiated via the Forums