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Venu 2 plus ECG app disappeared after reset

have a venu2 plus. Did a reset on watch and now the ECG cant be found or set up. I have used the ECG a dozen times before reset. Followed instrcutions of re install ECG app but no luck

Top Replies

4052545 6 months ago in reply to 9665147 +1

Not sure where you got that. But here: https://support.garmin.com/en-US/?faq=QssFZHtIOfAYNSSmzXNwY9 It is not available. You must have previously enabled it by using the hack.

All Replies

0 4052545 6 months ago

....At what point in the instructions does it fail?

+1 9665147 6 months ago in reply to 4052545

When I select Garmin DEvices there is no "finish set up" or "Setup ECG" option

Also, I am in Canada but the ECG does works fine, even though the website does not list Canada

0 9665147 6 months ago in reply to 9665147

more info. I have replaced my Samsung phone with new S24 samsung phone and did a new re intall of Garmin connect on the new phone. I havebt used the ECG since the new phone

0 4052545 6 months ago in reply to 9665147

Got it. So it is working (not working) by design.

0 9665147 6 months ago in reply to 4052545

It does not work, I cannot not load the ECG app

0 9665147 6 months ago in reply to 9665147

'There is no "finish Setup " screen

0 4052545 6 months ago in reply to 9665147

Right... because you are in Canada, mate.

0 9665147 6 months ago in reply to 4052545

I am in Canada but the ECG worked for 2 years on this watch. I have test results back to Jan 2023 from this watch

0 9665147 6 months ago in reply to 9665147

Region availability
The ECG app is available in select regions, including Canada, the United States, Mexico, and more. You can check the Garmin ECG App Region Compatibility page for a list of regions where the app is available.

0 4052545 6 months ago in reply to 9665147

Not sure where you got that. But here: https://support.garmin.com/en-US/?faq=QssFZHtIOfAYNSSmzXNwY9 It is not available. You must have previously enabled it by using the hack.