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Activity on watch disappears however is still running in background

slwarren75
4 months ago

I record my cycling activity on my Venu 2 Plus for my bike ride to and from work. It has worked perfectly for the last few years.

Recently I have noticed that randomly a started activity is no longer visible on the screen, however I know the activity is running in the background because I still get Lap Time notifications.The only way I can stop the activity is by starting a new bike activity which forces a stop of the former background activity. I know this method works because I then get a notification on my Connect App advising that I have completed the ride home activity.

Any assistance would be appreciated in understanding why the activity is no longer visible during the activity.

  • 0 3 months ago

    I'm also experiencing this issue and would love a fix for it!

  • 0 3 months ago

    Is there any chance that you by accident swipe the screen to the right? It'll take you to main screen that way. Try swiping left once you have described issue.

  • +1 3 months ago

    I believe I may have found the problem. I recently installed Spotify via Garmin Connect. I only seemed to have the issue at night when riding home, that's because I was listening to Spotify on my phone (not the watch) at the time. This then seemed to randomly cause the issue where I could no longer see the activity.

    I uninstalled Spotify via Garmin Connect which seems to have fixed the issue. It's also helped with a battery life issue I was having.