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Broadcast heart rate drops out from cycling computers

3019703 over 1 year ago

I am getting drops during Zwift and from my Wahoo computer while trying to broadcast my HR. It shows on my watch so I know it is working. I have broadcast during activity turned on and I also have tried manually broadcasting with no luck.

0 Garmin-Inder over 1 year ago

This can occur if the signal is not strong between the watch and the device it is being broadcasted to. Have you tried wearing the watch on the opposite wrist to see if has a better signal.

0 3019703 over 1 year ago in reply to Garmin-Inder

I have tried both hands. The distance is also less than 2 feet, unobstructed so I do not believe that something is impeding the signal from the watch. I have tried to connect to my Wahoo Bolt V2, my Laptop via bluetooth, my laptop via ant+ dongle, and my phone with no luck. I also have reset my watch and checked for updates and power cycled my laptop and watch with no luck.

0 Garmin-Inder over 1 year ago in reply to 3019703

In that case, you'll want to reach out to your local Garmin Support team to look into available options.