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Venu 2 Plus - 17.04 update - Now having Watch Face lockups and battery drain

I received the 17.04 update yesterday evening on my Garmin Venu 2 Plus. When I woke up this morning my battery was drained. I charged the Venu 2 Plus some but noticed that nothing as coming on the watch screen,

I then did a reboot by holding down the power button for a while. The Venu 2 Plus powered on but within 10 seconds or so the watch face display froze with no response to buttons or touch.

I then proceeded to do several hard reboots and finally was able to quickly get into settings. I tried to revert back to the default Watch face as well as uninstall via the Connect app on my phone.

I finally did a reset on the watch within the settings prior to it locking up and was then able to uninstall watch faces from the Connect app.

The watch has been running the past few hours how now the issue is now if I browse through watch faces on the Venu 2 Plus it will freeze again even with the default Garmin watch faces. This proves it is not an issue with 3rd party watch faces but an issue with the 17.04 update.

Since owning, I have had 0 issues or lockups until 17.04.

Anyone else having issues using or scrolling through watch faces on their Venu 2 Plus after the 17.04 update?

0 CoreyCypress over 1 year ago

I too have noticed the battery drain. Was surprised to see the watch near 0% this morning. I've charged up and power cycled a number of times today but it still seems like the battery is draining much faster than normal. Will keep an eye on it over the next few days and see if anything has improved.

I've had no issues with the watch face or scrolling through content on the watch.

0 bartoor over 1 year ago

Yes I have the same issues

0 coreywilner over 1 year ago

After a full charge up, and likely a power cycling or 2, the unit has returned to the low battery drain I was accustomed to.

0 CoreyCypress over 1 year ago

And the excessive battery drain is back...

0 FrankMoen over 1 year ago

I reset the watch and reinstalled all the apps.
Seems to work well.

0 4379375 11 months ago

I have noticed much quicker battery drain as well. I have had the watch for over 4 weeks and battery life has been great up to now. Since the last update I get about 2.5 days.

0 Krzysztof U. 11 months ago

I have my Garmin Venu 2 plus since Sunday and battery seems to be not as good as I expected (I expected at least 7 days without charging) - I already charged it to 100%, during night I 'lost' 6%, it seems to be quite a lot... I also have 17.04 software version installed. Garmin can be expect some improvement on this ?

0 4379375 11 months ago in reply to 4379375

I powered the watch off and back on. Battery life is much improved. I haven't had to do this with previous upgrades. Watch is only 4 to 5 weeks old. So glad to have it working well again.

0 Mr. Tech 11 months ago

I have opened a support case with Garmin and it is under review.

Here is a video of the behavior by scrolling through the default watchfaces on the Venu 2 Plus.
https://youtube.com/shorts/ciImDEkOhmc?feature=share

Can anyone else with 17.04 on the Venu 2 Plus reproduce this lockup behavior?

The GLANCE watchface was installed when this first happened 25 days ago but I have since uninstalled via Connect IQ and did full reset twice.

0 7062255 11 months ago

I too was experiencing the battery drain. I saw on another blog about the wrist heart rate monitor being a potential problem. I turned off the wrist heart rate sensor for a few minutes and then back on and it seems to have fixed it.