This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Voice Assistant Volume 2023

Hello,

I Got myself a my first Garmin watch - Venu 2 Plus. After the initial setup procedure, I tried out Voice Assistant which is connected to Google Assistant on my Samsung S21+. The experience was very poor. I could barely hear anything. It functions but the volume is so low that I had to practically place the watch on my ear to hear it. I tried maxing all the volume settings under System > Sound and it doesn't help. There was an update for the watch but even that did not fix this issue.

This issue is specifically for Voice Assistant volume only as other notification sounds, alarm etc are loud and clear. Poor first impression after coming from a Samsung Galaxy watch which I bought couple of years ago.

Top Replies

All Replies

0 3908394 over 1 year ago

Problema noto per il venu 2 plus, anche il mio quando parte l'assistente vocale produce un suono ovattato poco udibile. Questo è da sempre, non hanno ancora risolto.

0 Sou Ottawa over 1 year ago

I have the same issue (the volume is super low for google voice assistant but loud when playing music through watch speaker) since the last update. I have software build 17.04

0 3372674 over 1 year ago

I have the same issue, volume is adequate when listening to system sounds or music but is very low when listening to google assistant. Raising the assistant volume from either the watch controls, the phone controls or asking the assistant to raise its volume to the maximum doesn't help. Also upgrading both my watch and phone software to the latest version didn't help.

0 HerrRiebmann 12 months ago

It´s a new feature from the latest update.

The voice assistant will reliable work on every second attempt. And then the response is so quiet, even on highest settings, that you cannot hear it.

0 Sou Ottawa 12 months ago in reply to HerrRiebmann

I tried many times the google voice assistant is very very low.

Garmin please fix this ASAP. Thanks.

0 3908394 11 months ago in reply to Sou Ottawa

Cosa intendi volume alto quando riproduci musica tramite l'altoparlante dell'orologio? Quando installi musica direttamente sull'orologio e ascolti o quando ascolti un brano da internet? (Ad esempio YouTube)?

0 RobyLXXII 11 months ago

Exactly the same using my S23+ but the volume is just fine when I connect the Venu to the Pixel 8pro.

Pretty annoying behavior.

0 4993232 10 months ago

I have the same issue with Samsung S22. Please, fix it.

0 8517929 10 months ago

Same issue for me- I'm sure the volume was good when I first had the watch (July 2023), I think it was reduced after an update and it's now very very quiet even though music and system sounds are loud. Currently on sw version 17.04. Unfortunately this makes the voice assistant feature virtually unusable.

+1 Al P 10 months ago in reply to 8517929

Try using the phone to turn its volume up while the watch is speaking. That seems to have worked for me.