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Venu 2 plus rebooted automatically after installing new watch faces or change the new watch face.

I got a new Venu 2 plus for three days and I updated new firmware version (SW 6.11).

When I installed new watch faces via GarminConnectIQ then my watch reboot automatically. After that I tried to swipe and choose a new watch face on my watch several times then it rebooted automatically too. It's not happened often, but it's annoying.

I had another Venu 2s and it doesn't have any issues about installing or choosing new watch faces.

Is it a venue 2 plus hardware problem?

0 Scott over 3 years ago

I haven't seen that problem. I had maybe one or two reboots since I got the watch. I see you're on a different firmware (mine is 7.37) so you're probably in a different region than me.

Could be a problem with the watch face. Try going to a built-in face to see if the problem goes away.

0 Ethan over 3 years ago in reply to Scott

Thanks Scott, I tried to swipe left, right on Venu 2 plus to choose a face several times, sometimes it was rebooted (It's not happening often). As I mentioned above, I had another Venu 2s and it's having the same installed watch faces. In my Venu 2s, it works well when I swiped between the watch faces to choose new faces multiple times (it's not rebooted). So, I'm wondering Is Venu 2 plus firmware or hardware issues.

0 Al P over 3 years ago

This was fixed many versions of firmware ago. Weird.

0 Al P over 3 years ago in reply to Al P

Oh wait, sorry, it was fixed on the regular 2 not the plus.