The only solution I found was to delete the Venu 2 device from Connect and start the pair process all over again from scratch.
The only solution I found was to delete the Venu 2 device from Connect and start the pair process all over again from scratch.
Isn’t this to be expected? If you reset the watch it doesn’t know what it has been paired with so you have to start the pairing process again. The phone thinks it’s paired though. Answer is therefore to delete from Phone/Connect and re-pair.
After a master reset of the watch, make sure that you remove the watch from the Garmin Connect mobile app and the phone's Bluetooth menu.
How Do I Remove a Device From the Garmin Connect App?
Next, be sure to update the Garmin Connect mobile app:
Installing, Updating and Uninstalling the Garmin Connect App
Finally, follow steps in the FAQ below to re-pair:
Instructions to Pair a Garmin Fitness Device to a Smartphone