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Heart rate when not in activity

4644056
over 3 years ago

Hello,

I’ve been very happy with the results of the HR sensor when doing activites. I’ve compared it to a strap, AW and a cheap band. But when I’m not in any activity it’s useless for me. If I walk to the kitchen or walk around it just dosen’t catch on. My Venu is around 60 while my other devices are around 80-90.

Is this a known issue? Tried rebooting and also adjusted the fit of the watch.

  • 0 over 3 years ago

    I have the opposite problem, not only with my new Venu 2 but with my previous Vivoactive 4.

    When I'm in activity, everything is fine and the sensor measures very accurately, especially on Venu 2.

    But when not in activity, but not in full rest, almost always measures 10-20 beats over my real heart rate.

    So, for example, I'm working on my computer and the watch is showing 75 bpm. If i suddenly stand up and start walking in my home, my real bpm measured by other devices would be 80-85, but Venu 2 measures about 100-110. When I sit down and rest for a minute or two, it starts to be accurate again.

    Sometimes this bug is so annoying because the heart rate on Venu 2 goes sky high, for example, 120-130 bpm when walking very light at home, but my real hr is about 85.

    In my experience, there are 2 ways this can be corrected, at least temporary.

    While I’m walking, I can:

    1. Turn off the sensor for 1-2 seconds from the Settings menu and turn it back on.
    2. Activate the heart rate widget and leave it like that until it automatically goes back to the watch face.

    Both of these make the sensor start measuring right, at least for a short period of time.

    The second point makes me think that while at rest, the sensor goes in some kind of low power mode, which is okay at rest, but not good even at a very light activity. When I activate the heart rate widget, this pushes more power to the sensor and it starts measuring right.

    And this bug is like that at least for a year. I’ve got it on my previous Vivoactive 4 for a year and I was hoping that the new sensor on Venu 2 will fix that but sadly it looks like its software/firmware problem spread across multiple devices.

    So, in the current situation, I can rely on my heart rate data only when I’m at full rest or when I’m in activity mode.

    There is more to this here:

    forums.garmin.com/.../

  • 0 over 3 years ago

    Hi, is there a fix for this please

    Dean 

  • 0 over 3 years ago

    Same issue with mine as well.  Just discovered it this morning.

  • 0 over 3 years ago
    Tihomir said:

    So, for example, I'm working on my computer and the watch is showing 75 bpm. If i suddenly stand up and start walking in my home, my real bpm measured by other devices would be 80-85, but Venu 2 measures about 100-110. When I sit down and rest for a minute or two, it starts to be accurate again.

    This is my exact issue at the moment. For example today I walked up my stairs at home, came in and the HR said 120 and my HR strap said 100. After less then 1 minute it would show the same as the strap.

    I also notice this when walking around at home sometimes. Showing me 110+ when it's 80-90 max. 

  • 0 over 3 years ago

    Good afternoon. I have a question about my Venu 2 Plus. When I do my most normal activity, which is body combat, I reach a heart rate of over 195 beats per minute. The truth is that I go to the limit but I find it strange that they are so high. Do you think this data is reliable? Because the sensor of this watch is supposed to be very reliable but I am surprised by such high values. Thank you very much