Lily Sport not charging at all.

5366465 1 month ago

I have a 2 years old Lily Sport which was working fine and just stopped charging one day. It is now dead. I bought a new charging cable to see if the cable has an issue but not charging with the new cable as well. Changed charging ports also but nothing is working.

How do I get it to start charging again?

0 Garmin-Tracy 1 month ago

Please reach out to Garmin Support for assistance. The team will be able to help you troubleshoot the device

0 5366465 1 month ago in reply to Garmin-Tracy

I tried that before posting here. There is nothing in Garmin Support for this issue so tried calling the Support number. Stayed on the phone for 20 minutes but no body answered. Can I please get some assistance here.

0 Garmin-Tracy 1 month ago in reply to 5366465

Please review this article - My Garmin Watch or Edge Device Will Not Turn On. If you do not find a solution there you will need to contact support.

0 André D 12 days ago

My partner has the lily and all of a sudden it stopped charging. She has to keep taking out the plug from the USB and put it back in to charge. Sometimes it takes multiple times. We've tried several outlets and still the same outcome. My guess is that the charger cable needs replacing.

0 Garmin-Maeve 10 days ago in reply to André D

You will want to make sure all 4 prongs on the cable are in good condition and the same height:

You may also want to try cleaning the contacts on the watch itself with rubbing alcohol on a cotton swab.