Gestures not working on my new Lily

Quite literally just received my watch earlier today and the gestures do not work. The only way to look at the time is by tapping on the screen. Gestures sensitivity setting are on high, always on.

This makes the watch quite literally useless. There is no use for a watch that requires tapping in order to see the time. And what's even more disappointing is the fact that so many people have faced the exact same issue with this watch and the issue continues.

Returning it because it makes no sense to have to take extra steps in order to see the time. And Garmin only provides one useless response.