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Intensity minutes not generating since firmware update

Hi there,

I have a Garmin Lily, and for the past few months have been really enjoying it. Since the latest firmware update, though, it's not generating intensity minutes for activities where it should - the heart rate is registering correctly, so I know it's not dipping too low and interrupting the 10 minute minimum, but intensity minutes just sit at zero.

I also recorded an activity on June 3 and didn't receive the badge for that day - I'm not sure if they're connected, but worth mentioning?

Obviously I can't power off and on, but I have done the "quickly connect to the charger and then disconnect" soft reboot, which hasn't resolved the issue.

Is anyone else experiencing this or have any suggestions?