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Intensity minutes either not registering or making no sense.

My wife has a Lily watch and one of the stats, intensity minutes, is proving to be both frustrating and very confusing.

She is a very active person who walks a lot however the watch very rarely registers any intensity minutes. She's played around with zones just to see if that would register but only rarely does e do so. Looking at the heart rate on s recent walk, it was in the zone for easy more than 10 minutes, but nothing was logged.

On the same walk, my Style watch registered over 70 minutes.

Looking at the forums, it seems like a common issue. It would seem to from this that it is a pretty pointless measurement.

Can anyone advise what may be happening here.