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Lily issues: distance discrepancy between watch and Connect and route not showing on map

Hello Garmin users,

After searching through the forum and being sure firmware is up to date and synced in Garmin Express, I'm still having 2 issues with my Lily:

  • the distance of my GPS connected walk is different on my watch and on Connect (watch distance being the right one),
  • the route I've walked does not show on Connect's map, only departure and arrival points are marked.

Thanks for your help!