This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Body battery stuck at 5

I've been wearing my garmin lily for 4 weeks consiste consistently, and the body battery stays at 5 most of the time. Every few days it goes up to 10 or 15 fkr a couple of hours and then returns to 5. I haven't reset it at all, hoping it would start working, but hasn't worked.

Top Replies

seilogramp over 3 years ago in reply to 2132250 +1 verified

Then you should just skip to the full reset, as Garmin-Kevin recommends.

Garmin-Kevin said:
follow steps in the FAQ below to reset the watch:

Restoring All Default Settings

After this reset, please wait…
2132250 over 3 years ago in reply to seilogramp +1

That worked thanks

All Replies

0 Garmin-Kevin over 3 years ago

Hello 2132250. Per the FAQ below, your Body Battery should begin to work properly after a week or so. Since you have already passed that time period, let's go ahead and proceed with a full reset.

Body Battery Frequently Asked Questions

To perform a full reset, please first sync your watch with Garmin Express.

How Do I Install Garmin Express?

After you sync, follow steps in the FAQ below to reset the watch:

Restoring All Default Settings

After this reset, please wait 5-7 days for the watch to "re-learn" your body.

0 2132250 over 3 years ago in reply to Garmin-Kevin

Hi Kevin, I've downloaded Garmin Express but it doesn't recognize my watch. I have a Garmin Lily and it doesn't have an ANT stick, or a USB cable and there isn't an option to plug in a USB on the lily. All there is is the USB charger.

Is there another way to get it to recognize my watch?

Cheers

Kim

0 seilogramp over 3 years ago in reply to 2132250

If you sync your watch with the Garmin Connect app, you should be fine. Doesn't have to be Garmin Express. This is primarily to make sure all your activities have been uploaded to Garmin Connect before you do the full reset of the watch.

0 2132250 over 3 years ago in reply to seilogramp

Yeah, it is synced to the app and everything else works fine, it's just the body battery that's an issue

+1 seilogramp over 3 years ago in reply to 2132250

Then you should just skip to the full reset, as Garmin-Kevin recommends.

Garmin-Kevin said:
follow steps in the FAQ below to reset the watch:

Restoring All Default Settings

After this reset, please wait 5-7 days for the watch to "re-learn" your body.

Don't worry about Garmin Express, the ANT stick or USB cable because that is not applicable to the Garmin Lily watch.

0 2132250 over 3 years ago in reply to seilogramp

That worked thanks